(Quoted from Graphics Pro. Full article here.)
With current global travel restrictions, MagnaColours is unable to provide its on-site support. As a result, it launched the new MagnaColours Technical Hub.
This new service has been designed to provide personal digital support to customers where travel and access for factory visits have been difficult.
Technical Hub includes an online searchable Knowledge Base and bookable 1-to-1 video support with expert technicians. Video support allows the company to visualize and troubleshoot any print or production issues in real time, improving print quality, reducing downtime, and enhancing productivity.
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