(Quote from Marshall Atkinson at atkinsonshirt.com. Full article here.)
I was recently speaking with an owner of a shop that was lamenting about the lack of talent, drive and knowledge in her shop.  She was very frustrated that she couldn’t find good workers to help get her business growing and wanted to know the best way to attract better employees.
During the conversation, I asked her to describe her current workforce, their in-house training program and what they do to help employees move up the ladder.  My thought was maybe her current staff members could rise up and fill the needed positions easily, as they already have a lot of internal workplace knowledge.
Her response shocked me.
“Oh, we don’t have time to train.  I’m not going to do that.  I expect people I hire to know what they are doing.”  She then went on to tell me that they barely get 1,000 impressions from any of their automatic presses a day. She was 100% adamant that it is the worker’s responsibility to learn how to operate the equipment for production success.
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